Returns & Exchanges
At Sober & Curious, we want you to love every sip; however, due to the perishable nature of our alcohol-free beverages, we can only accept returns on unopened items or provide replacements for damaged goods within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Email our support team with your order number and a brief explanation of why you would like to return your unopened items or report a damaged shipment.
- 2.Receive Authorization
Once reviewed, we will provide you with a Return Merchandise Authorization (RMA) number and the specific shipping address for our beverage-grade warehouse.
- 3.Pack and Ship
Securely pack the unopened bottles in their original protective packaging to prevent breakage and ship them back to us using a tracked courier service.
- 4.Refund Processing
After our quality control team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.